I am a global design leader combining Creative Direction with UX strategy to shape brand and product experiences. I do not just design, I build the teams that deliver, driving innovation and bringing fresh thinking into everything I do.
UX, Design & Creative
I believe design should do more than look good. It should bring clarity to complexity, spark ideas and inspire people to act. As a design leader I combine creative direction with strategy to shape brands and products that deliver measurable results. I have led global campaigns, design systems and brand transformations, always pushing for fresh thinking and creative innovation that connects with people and drives performance across organisations.
Teams
I lead by example. Hands on, curious and committed to excellence, I have scaled teams from 1 to 40 while building cultures where people thrive. I mentor individuals beyond job titles, helping them grow into confident leaders. By embedding agile ways of working and strengthening in-house capability I have reduced external costs by more than half while creating high-performing teams that continue to deliver long after my time.
Strategy
I am equally at ease defining vision in the boardroom or refining the detail of a product journey with my team. This balance of strategy and craft means I can translate ambition into outcomes. At Sage I delivered a 255% uplift in conversion, and at TravelSupermarket I doubled traffic to 4.8 million unique visitors. Guided by research, data and testing, my work combines rigour with creativity to deliver products that perform at scale.
Brand & Product
I believe brand and product should never be separate. Real growth happens when identity, design and usability are aligned. I unite brand strategy with UX to build experiences that create trust and loyalty, from websites and apps through to global frameworks. By delivering design systems, product innovation and integrated campaigns I ensure organisations can scale consistently while accelerating performance across every customer touchpoint.
Sage
Sage is a FTSE 100 company valued at approximately £12 billion, and a global leader in SaaS business management solutions, supporting millions of small and medium-sized businesses worldwide with tools to manage their finances, operations, and people.
Global Senior Creative Director, Experience Design
(Product, Brand & Experience)
At Sage, I led the global digital transformation of design and creative across Brand, Product, and Marketing, scaling the team from 3 to over 40 and unifying design practices company-wide. My leadership delivered a comprehensive Global Design System, overhauled 33 websites and 6,500+ content pages, and drove a 255.5% year-over-year increase in site conversion.
Results
Double-digit growth in all conversion KPIs.
Site conversion +255.5% YOY post design system.
Product tour contributed 2.6% of pipeline (~£49.5 m)
Grew team from 3 to 40
Delivered
Global Design System (Brand, Product, Marketing)
33 Global Websites
Master Site UX
Upgraded 6500 Content Pages
New Content (Photography, Video, Illustration)
Unified Company Wide Design & Creative (Advertising, Product, Marketing)
Team Growth
Company Wide Design Stand Ups
Created New Illustration department
Creative Campaigns
Shopping & Checkout Funnel
CRM Email Funnel
Secured budget for creative development
Travel Supermarket
TravelSupermarket is part of Moneysupermarket Group plc, a FTSE 250 company valued at approximately £1.2 billion, and a leading UK travel comparison site helping millions of users find the best deals on holidays, flights, and travel insurance.
Head of Design & Creative
(Product, Brand and Creative)
At TravelSupermarket, I led the end-to-end digital and brand transformation across Creative, UX, and Product, scaling the team from 1 to over 20 and establishing new departments to drive innovation. My leadership delivered a full brand overhaul, a comprehensive Design System, and a rebuilt website including 12,000 SEO pages and a new native mobile app. These initiatives more than doubled site traffic, quadrupled customer value, and significantly improved conversion across all digital sales channels.
Results
Doubled site traffic 2.4m → 4.8m
4X higher value customer
Higher value advertising spend
Improved conversion across all sales channels
Grew team from 1 to 20
Delivered
Brand Overhaul
Design System
Digital Transformation
Website
12,000 SEO Pages
CRM Booking Tool
CRM Emails
Future Product Concepts
SEO Creative Campaigns
Marketing Campaigns
Video Content
Pitches to raise £5mil Capex budget
Native Mobile App
Team Growth
2 New Departments (Product & App)